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Refund Policy

Last Updated: 15/02/2025

1. Overview

At Ninja WebWork LLC, we strive to provide high-quality digital services to our clients. If you are not satisfied with our services, we offer a refund policy under specific conditions outlined below.

2. Eligibility for Refund

Refunds are only applicable under the following circumstances:

  • The service was not delivered as agreed upon in the contract.

  • A technical issue on our end prevented proper service delivery.

  • The request for a refund is made within 7 days of the purchase or project start date.

3. Non-Refundable Services

The following services are not eligible for a refund:

  • Completed and delivered digital services (e.g., website development, SEO, graphic design, mobile app development).

  • Custom or personalized services.

  • Services canceled after work has commenced.

  • Domain registration, hosting, or third-party software fees.

  • Any service where a significant amount of work has already been done.

4. Partial Refunds

In cases where some work has been completed, but the project is canceled, a partial refund may be considered. The refund amount will be based on the work completed at the time of cancellation.

5. Refund Process

To request a refund, follow these steps:

  1. Contact our support team at Contact@ninjawebwork.com with your order details and the reason for your request.

  2. Our team will review your request and respond within 5-7 business days.

  3. If approved, refunds will be processed within 10 business days to the original payment method.

6. Late or Missing Refunds

If you have not received your refund within the expected time frame:

  • Check your bank or payment provider for any processing delays.

  • Contact your credit card company, as it may take additional time before the refund is officially posted.

  • If you have done these steps and still have not received your refund, please reach out to us at +1 502-756-0224.

7. Changes to the Refund Policy

Ninja WebWork LLC reserves the right to update this refund policy at any time. Any changes will be posted on our website https://ninjawebwork.com and will take effect immediately.

8. Contact Us

If you have any questions regarding our refund policy, please contact us: